Shipping policy

Last updated: August 18, 2026

At Amir Sport, we work to prepare and ship your orders safely and efficiently.

1. Shipping Destinations

We currently offer shipping to different destinations, including:

🇮🇨 Canary Islands
🇪🇸 Mainland Spain and the Balearic Islands
🇪🇺 European Union countries
🌍 Other international destinations available in our store

The availability of certain destinations may vary depending on the product and the transportation service available.

Shipping costs will be displayed during the checkout process and may vary depending on the destination.

2. Order Processing

Orders are normally prepared within 2 business days from confirmation of payment.

Once the order has been prepared, it will be handed over to the selected carrier for shipment.

Weekends and public holidays are not considered business days for order processing.

3. Delivery Times

Delivery times depend on the destination and the transportation service.

Delivery times displayed in our store are estimates and do not constitute a guarantee of delivery on a specific date.

Orders may be delayed due to:

Carrier-related issues.
Weather conditions.
Periods of high demand.
Public holidays.
Customs procedures.
Security or border checks.
Circumstances beyond Amir Sport's control.

4. Order Tracking

When the selected transportation service includes tracking, the customer will receive the relevant tracking information once the order has been shipped.

The customer may use the tracking number provided to check the status of their shipment.

5. Customs, Taxes, and Import Charges

Orders shipped from the Canary Islands to mainland Spain, the Balearic Islands, other European Union territories, or international destinations may be subject to customs procedures, taxes, duties, and handling fees, depending on the destination, value, and characteristics of the shipment.

Shipments of goods from the Canary Islands to mainland Spain and the Balearic Islands are subject to import procedures. In certain cases, the recipient may be required to pay import VAT and the corresponding handling fees.

When these charges are not expressly included in the checkout process, they will be the responsibility of the recipient.

Amir Sport does not control the amounts established by customs authorities or the handling fees charged by transportation operators.

The customer is responsible for providing the correct information required to complete customs procedures when necessary.

Amir Sport cannot guarantee that an order will be free of customs charges, taxes, or handling fees.

6. Customs Information and Documentation

For certain shipments, additional information or documentation may be required, such as recipient details, commercial invoices, proof of purchase, or other documentation requested by customs authorities.

The customer must provide accurate and complete information when required for delivery or customs clearance.

Failure to provide the necessary information or documentation may result in delivery delays.

7. Undelivered Orders

If an order cannot be delivered due to an incorrect or incomplete address, repeated absence, refusal of the package, missing documentation, or failure to pay amounts that are the recipient's responsibility, the order may be returned to the sender.

In these cases, Amir Sport will contact the customer to determine the available options.

Any additional costs that may arise from transportation, return shipping, customs, taxes, or handling will be the customer's responsibility where legally applicable.

8. Delays During Transportation

Once the order has been handed over to the carrier, Amir Sport does not directly control the carrier's internal transportation, sorting, or customs clearance times.

If a delay occurs, we will assist the customer with the necessary arrangements with the carrier whenever possible.

9. Damaged Packages

If you receive a package that appears to be damaged, we recommend checking the condition of the product before using it and contacting Amir Sport as soon as possible if there is any problem.

If the product has been damaged during transportation, we may request photographs of the packaging and the product in order to handle the claim with the carrier.